Description:

What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a team with a no-limits mindset that helps the world become smarter and more connected. We’re the world’s leading research and advisory company that steers clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, supportive, high-performing team, Gartner is the place for you. 

Interested in learning more, view and register for any of our upcoming recruiting events here!

What you’ll do: 

  • Participate in technical planning & requirements gathering phases including
  • Design, code, test, troubleshoot, and document engineering software applications.
  • Design flexible, scalable, and robust architecture for Customer Relationship Management to meet the dynamic needs using Salesforce (Sales/Service Cloud)
  • Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements.
  • Provide input into final decisions regarding hardware, network products, system software, and security developing a data strategy and a conceptual data model for an omnichannel experience 
  • Must have Critical thinking and problem-solving Risk assessment and issue analysis skills Understand the requirements and provide one or more options for the solution, utilizing Salesforce best practices.
  • Guide technical team to deliver a flexible and scalable solution that meets overall customer business requirements
  • Work with cross functional team actively in solution design and implementation
  • Manage critical customer cases and maintain clear and concise case documentation
  • Perform technical solution reviews and provide recommendations to improve adoption and usage
  • Must-Have Interpersonal Skills, ability to work with multiple stakeholders’ partners of different backgrounds and in a multicultural environment
  • Ability to articulate and present different points-of-views on various technologies
  • Excellent verbal and written communication skills - Mentors team members in technology, architecture, and delivery of applications
  • Experience with Salesforce.com integration solutions, including SOAP API, REST API, services, and Bulk API

Who you will need:

  • Bachelor’s or master’s degree in Computer Science, Information Technology or related field
  • 10 to 12 years of experience as a team member of successful software project implementations related to Salesforce.
  • At least 3+ years of experience on Apttus CPQ ( and/or ) Apttus CLM
  • Well experienced with Configure Price Quote and Order management modules
  • Experience integrating Salesforce with different system using Webservices (REST or SOAP) or middleware.
  • Experience in Lighting web components and strong hands-on experience in developer practices.
  • Ability to work independently and guide junior team members.
  • Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies, systems architecture, and ability to design scalable performance-driven solutions preferred.
  • Strong in Salesforce out of the box configuration this includes Data Model Security and Process Automations.
  • Strong knowledge of Salesforce applications including configuration, process builders, workflows, and database design.
  • Advanced knowledge of Salesforce data model, custom objects, workflows, and configuration.
  • Should have worked in the Agile Project execution environment.
  • Prior experience with Java or .NET technologies is a plus.
  • Prior experience with a CRM migration project is a plus.
  • Good understanding about the deployment techniques and change management.
  • Strong Team Player, Critical Thinker, Analytical, and strong Problem-solving skills are required
  • Must possess strong communication and interpersonal skills.
  • Perform hands-on solution design, proof-of-concepts and development and testing tasks as required in support of the implementation activities
  • Manage critical customer cases and maintain clear and concise case documentation
  • Perform technical solution reviews and provide recommendations to improve adoption and usage

Job Requisition ID:53632

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